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PG in Information Technology Business Analysis – O

PG in Information Technology Business Analysis – Operations

Credential: Ontario College Graduate Certificate
Program Code: 1372
School: Engineering & Information Technology
Academic Year: 2017 / 2018

About the Program

More and more companies are challenged with how to make sense of vast amounts of data in order to improve their competitive position and growth. This has generated requirements for professionals with both a business and technology side who understand how to turn insight into action. A critical role in the facilitation of software/system development growth is played by the Information Technology Business Analyst by the gathering of business requirements from several organizational areas and interpreting them so that they can be defined as functional systems design specifications that can be successfully implemented by IT teams. Critical skills will be developed in the following information technology areas: application software, business data analysis and modeling, customer engagement management, business processes, enterprise resource planning, and communications. A key part of this graduate program is the applied aspects of the curriculum. Students will have the opportunity to engage in the process of business analysis for information technology (IT) through case studies and industry-related projects.

Program Information

Length: Two-year Ontario College Graduate Certificate program
Location: Doon (Kitchener)
Start: September and January
First-Year Capacity: 24

Admission Requirements

•A two- or three-year diploma or a degree in computer science, information technology, or computer programming OR a minimum of 3 years of related industry/professional experience

Note re: Admission Requirements

•Applicants possessing degrees/diplomas from institutions where the language of instruction was not English will be required to provide test scores as evidence of their English language proficiency. Test scores, if required, would be a minimum of TOEFL iBT 88; IELTS 6.5 with no bands less than 6.0; CAEL 70 with no sub-test band scores less than 60; PTE Academic 58; Conestoga English Language Test (CELT) Band 6; or equivalent scores in other recognized standard tests of English.

•We offer a language program for students whose English language skills are below the standard required for admission but all other admission criteria have been met. An applicant will be eligible for admission to the graduate certificate program after completion of level 4 of the General Arts and Science - English Language Studies (ELS) program with an overall grade average of 80% and no grade less than 75%. Placement in the ELS program is determined by scores on an in-house English language test or TOEFL or IELTS.

Doon - Winter 2017 Level 1 & 2 (Program Start: 2017-01-09)


Description                                Winter 2017                       Spring 2017
International Program Tuition          $5850.0                        $5850.00
Student Priority Fee                         $49.45                     $49.45
Recreation/Athletics Fee                 $68.80                           $68.80
Graduation/Alumni Services Fee    $27.80                     $27.80
Administration Fee                           $25.30                     $25.30
Technology Enhancement Fee       $133.35                        $133.35
Program Supply Fee                         $150.00                       $0.00
CSI Capital Development Fee         $68.49                    $68.49
CSI Association Fee                          $110.00                     $110.00
CSI - CSA                                            $4.56                          $4.56 
ISR                                                        $375.00                      $375.00
International Health Fee                     $401.50                      $0.00
ONE Card Fee                                   $12.50                    $12.50
Session Total                                     $7276.75                     $6725.25
Year Total                                                                              $14002.00


Graduate Opportunities

The business analysis profession is growing and individuals with this acumen are in demand. This program prepares students for business analysis-related positions, providing career path opportunities across many industry sectors in today's economy. Graduates will have the knowledge and skills required for career growth in such positions as business analyst, business systems analyst, computer systems analyst, informatics consultant, and information systems business analyst in large manufacturing companies, insurance companies, banks, or the public service sector. 


Pathways & Credit Transfer

Conestoga pathways enable students to build on their academic achievements in order to earn a degree or additional credential. Pathways are formed through agreements between Conestoga programs or partner institutions. 

Often applicants have earned credits from another college or university that may allow a student to be granted advanced standing or exemption. Learn more about credit transfer opportunities at Conestoga.


Prior Learning Assessment and Recognition (PLAR)

Conestoga recognizes prior learning of skills, knowledge or competencies that have been acquired through employment, formal and informal education, non-formal learning or other life experiences. Prior learning must be measurable at the required academic level and meet Conestoga standards of achievement for current courses. Challenge exams and portfolio development are the primary methods of assessment. Other methods of assessment may be available depending upon the nature of the course objectives. Successful completion of the assessment results in an official course credit that will be recorded on the student's Conestoga transcript. PLAR cannot be used by registered Conestoga students for the clearance of academic deficiencies, to improve grades or to obtain admission into a program. 


Program Courses

Course Details for 2017 / 2018
Course CodeCourse Title and Description

Level 1

COMP8200
Software IntegrationINFO8360
Introduction to Information SystemsMGMT8490
Introduction to Information Technology Project Management

Level 2

INFO8350
Customer Engagement ManagementINFO8370
Business Data AnalysisINFO8395
Business Data ModelingINFO8405
Business Processes

Level 3

COMM8200
Communications for Effective Business AnalysisINFO8430
Enterprise Resource PlanningINFO8450
Customer Needs Using Social Media

Level 4

INFO8380
Network DesignINFO8440
Integrated Case Study

Program Outcomes

•Interpret collected business requirements from organizational areas so that they can be defined as functional systems design specifications that can be successfully implemented by Information Technology (IT) specialists
•Provide information technology solutions, assessments and validation to a broad range of situations by eliciting, planning, monitoring and analyzing enterprise requirements
•Adhere to standards of practice and identify ethical/contractual-based judgments in real-life and simulated IT business environments..
•Use of written, verbal, and non-verbal communication, employing IT relevant knowledge, skills, and judgment in a business setting
•Document, manage, research and communicate business requirements from the initial stakeholder meeting, to the final IT solution assessment and validation phase utilizing life-cycle project management practices and procedures such as metric analysis, project scope, service level agreements and constraint documentations.
•Interview clients about their business needs, facilitate meetings, and respond to stakeholder priorities in a way that meets their needs.
•Perform a variety of IT quality control procedures including gap analysis, problem analysis, needs assessment, cost benefit analysis, business test plans and test cases
•Collect, manage, and interpret data to identify trends and issues in the workplace to create and develop levels of measure
•Develop tools for maintaining professional standing including lifelong learning strategies.

Program Advisory Committees

The College appoints Program Advisory Committee members for diploma, degree, certificate and apprenticeship programs. Committees are composed of employers, practitioners and recent program graduates. College representatives (students, faculty, and administrators) are resource persons. Each committee advises the Board on the development of new programs, the monitoring of existing programs and community acceptance of programs. 

For a list of the current members, please visit our Program Advisory Committees.

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For Further Details Contact us on 022 22633400/02/04/05