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Global Hospitality Operations Management

                         (Optional Co-op)

Program Code:

GOM

Campus:

Markham

Duration:

2 Semesters (8 Months)

Offered:

Fall
Winter

Next Available Start:

Winter 2016

Credential Awarded:

Ontario College Graduate Certificate

 

 

Program Description

Lead Around the World

 world of opportunity in the multibillion-dollar hospitality and tourismindustry that is fueled by the delivery of outstanding service. Learn all youneed to know about the business of hospitality and travel, gain anunderstanding of key business practices, marketing techniques and develop thecustomer service skills you need to succeed wherever you go in the world.Seneca's Global Hospitality Operations Management program is a dynamicinterdisciplinary business program that is service-driven and designed todevelop your strategic and operational management knowledge in the globalhospitality sector.

Courses

Please select the curriculum from the AcademicYear in which you started (or will be starting) your studies. An Academic Year begins in September and ends in August of the following year.

2015/2016 Academic Year

Semester 1

Social Media Strategies

Services Marketing

Service Leadership Strategy

Project Management Tools and Techniques

Global Business Communications, Ethics and CRS

Seminar in Decision Theory

Integrated Project/Fieldwork I

 

Semester 2

Managing the Global Distribution System (GDS)

Operations Management

Yield and Revenue Management

Strategic Management of Customer Relationships

Hospitality Risk Management and Guest Security

Integrated Project/Fieldwork II

Co-op Professional Theory (co-op option only)

 

Co-op Work Term

Co-op Professional Practice (co-op option only)

Co-op Work-Term (co-op option only)

 

Your Career

As aprogram graduate, you'll be equipped with the tools and techniques to find workin a wide range of hospitality, travel and tourism related roles including:Assistant Manager – Operations, Assistant Manager – Hotel, Banquet Manager,Catering Sales Manager, Conference Service Manager, Travel and Tourism Managerin – Projects, Sales and Marketing, Experience, Customer Retention of HotelAccounts among others.

Takeyour newly developed skills and knowledge back home to broaden your employmentprospects or you may be able to extend the duration of your Canadian experienceby obtaining a 1-3 year post-graduate work permit.

 

Formore information drop us an email with the program name at info@vge.co.in