Hospitality and Tourism Management 

Designed for university and college graduates seeking a career in the tourism and hospitality sector, this graduate program will focus on applied knowledge in the field of hospitality operations within a global economy, encompassing the planning and management of hospitality businesses of varying size and complexity.

• Apply critical thinking, multitasking, and problem-solving skills in demand by the hospitality industry.

• Develop analytical and collaborative problem solving skills through authentic case studies with leading industry partners using relevant industry technology.

• Hone your customer service and supervisory skills via practical hands-on training in our fine dining restaurant Saffron's.

•Apply teamwork and leadership skills, create strategies for supervising, motivating employees, and work as a team to achieve the goals and objectives of the hospitality workplace.

Graduates will have developed business and management skills applicable to various hospitality sectors including accommodations, food and beverage, guest services and tourism. You will be equipped with the knowledge and skills required to assume first-line supervisory and management positions in the evolving fast-paced rewarding world of the hospitality industry.

• Specialized, career focused education: giving you the hands-on, employable skills you need to succeed.

• Management experience: providing a unique opportunity to develop both extensive knowledge of the hospitality and tourism industry and a strong skill set in management.

• Make the most of your education: building on your academic experience or work experience, this program will prepare you to hit the ground running.

A Two- or Three-Year College Diploma, or a Degree

OR

Acceptable combination of related work experience and post-secondary education as judged by the College to be equivalent to the above*

   

Applicants whose first language is not English will be required to demonstrate proficiency in English by one of the following methods:

• A Grade 12 College Stream or University Stream English credit from an Ontario Secondary School, or equivalent, depending on the program's Admission Requirements

• Test of English as a Foreign Language (TOEFL) test with a minimum score of 570 for the paper-based test (PBT), or 88 for the Internet-based test (iBT), with test results within the last two years

• International English Language Testing System (IELTS) test with an overall score of 6.5 with no score less than 6.0 in any of the four bands, with test results within the last two years OR an IELTS test with an overall score of 6.0 with no score less than 5.5 in any of the four bands, with test results within the last two years, may be considered when the applicant has an overall average of 60% or above in the qualifying diploma or degree

• Canadian Academic English Language (CAEL) test with an overall score of 70 with no score less than 60 in any of the four bands, with test results within the last two years

• An English Language Evaluation (ELE) at Fanshawe College with a minimum score of 75% in all sections of the test, with test results within the last two years

• Fanshawe College ESL4/GAP5 students: Minimum grade of 75% in ESL4/GAP5 Level 10

• Above average interpersonal skills

• Ability to work successfully in both an independent and team              environment

• Keen interest in cultural diversity

• Aptitude for language study

Where the number of eligible applicants exceeds the available spaces in the program, the Applicant Selection Criteria will be:

1. Preference for Permanent Residents of Ontario

2. Receipt of Application by February 1st (After this date, Fanshawe College will consider applicants on a first-come, first-served basis until the program is full)

3. Achievement in the Admission Requirements

Take all of the following Mandatory Courses:

FDMG-5020Service Management5

COMM-6019Advanced Professional Communication3

MGMT-6031Ethics, Social Resp & Sustainability3

HOSP-6005Cost Control for Hospitality Management4

MKTG-6021Marketing for Hospitality Management3

BEVR-6001Beverages, Wines & Spirits3

MGMT-6103Supervisory Skills3

MGMT-6104Sales & Customer Relations3

TOUR-6007Attractions & Tourism3

HOSP-6008Hospitality Law & Risk Management4

HOSP-6009Revenue Management3

HOSP-6010Hospitality Management Capstone4

Career Opportunities

Graduates of this program will find employment in a variety of disciplines from the hospitality industry including: Hotels, Resorts, Convention Centres, Restaurants, Tourism Offices, Tour Companies, Airlines and Cruise lines. Job titles for potential graduates may include Guest Service Agent, Guest Service Supervisor, Restaurant Supervisor, Reservation Supervisor, Banquet Supervisor, Front Office Supervisor, Food & Beverage Supervisor, Housekeeping Supervisor, Night Auditor and Sales Coordinator.

A One-Year Ontario College Graduate Certificate Program 

Program Code: THM2

Campus Code: LC (LC - London)

September/January Admission

15 week terms

This one-year Ontario College Graduate Certificate program is designed for university and college graduates seeking a career in the tourism and hospitality sector. The program will focus on applied knowledge in the field of hospitality operations within a global economy, encompassing the planning and management of all operations involved in hospitality businesses of varying size and complexity.

Learning Outcomes 

The graduate has reliably demonstrated the ability to

1. Identify, select and utilize financial management principles, including cost accounting, management accounting, and audit practices and procedures.

2. Select and implement the appropriate management theory and operating practices, including the fundamental principles underlying management planning, organizing, directing and controlling in a service-driven industry.

3. Utilize financial operating and statistical reports to assist in intermediate and long-term decision-making.

4. Assess the adequacy of strategic and operational decisions through the application and analysis of appropriate financial indicators.

5. Develop a sound organizational marketing plan.

6. Develop and implement effective customer relations; manage guest problems with empathy and sensitivity.

7. Select and utilize industry-specific and generic software packages relating to operational planning and management.

8. Contribute effectively to the development and implementation of management procedures for the supervision of employees; identify and use appropriate organizational behaviour principles and motivational or team-building techniques to achieve desired performance.

9. Identify, analyze, and work within relevant government legislation and regulations bearing on the hospitality and tourism industry, including occupational health and safety legislation, employment standards and labour relations, and contract law.

10. Maintain service standards and address business needs in an ethical and socially responsible manner.

11. Develop, implement, and revise strategic operational plans for a department or business.

12. Conduct meetings and make formal presentations employing effective public speaking skills and techniques.

• Earn and gain practical experience by working part-time after by day 1 

• Pathway for 3* Years of Open Work Permit.

• Prospects of applying for Permanent Residence visa are much higher in Canada. 

• Earn minimum of $11CAD/hr as per the minimum wages set