If you already hold a recognised undergraduate degree, this Graduate Diploma is your perfect opportunity to gain an important business qualification.

The Graduate Diploma in Hotel Management is designed for aspiring individuals seeking to achieve their management potential and to stand out from the crowd. With its blend of practical learning, management theory and strategy, the programme builds on your existing skills and opens up new career possibilities. The 200-hour industrial internship is a key feature of this qualification and enables you to apply your newly-acquired knowledge to a real-life situation whilst also gaining valuable work experience that counts towards your degree! It also allows you to forge crucial contacts and to develop peer networks which will boost your employment prospects.

Our experienced staff will help to place you at one of the many exciting internship locations we have available; opportunities exist both within New Zealand and throughout the world and range from small, family-run hotels to five-star, luxury resorts.

You must complete three hotel management papers at Level 6, two papers at Level 7 and a 45-credit industry project.

LEVEL 6

Facilities Management

Develop an understanding of facilities management within the hotel industry. Examine and evaluate key functions and responsibilities in the management and operation of specialised facilities, property and inventories.

Rooms Division Operations Management

Gain the skills and knowledge to develop, implement and monitor management planning in the operations of the front office and housekeeping division. Explore and evaluate the current management practice required by the sector. Make the appropriate management responses to changes in the operating environments through the analysis of each of the fundamental management issues used in a quality accommodation services operation.

Services Marketing Management

Gain an understanding of the roles, functions and application of services marketing management within contemporary New Zealand organisations. Explore the key resources, skills, techniques, attitudes and ethics required to operate successfully in a range of service environments.

LEVEL 7

Contemporary Issues in the Hotel Industry

Undertake an in-depth analysis of the up-to-date issues that impact on modern management practices within the hotel industry. This course will build on the knowledge and skills you have developed in the earlier papers which introduced you to the basics of marketing and management.

Strategic Management

Gain an understanding of the application of strategic management and the management processes aimed at improving organisational effectiveness by means of a systematic set of strategic goals, plans and actions. Analyse and evaluate the use of strategic management concepts and problems within business, through research of strategic analysis, choice and the implementation of various management practices and philosophies.

Upon successful completion of this Graduate Diploma, you will be well-suited for employment in a supervisory or management capacity within the accommodation, hospitality and tourism-related sectors, including hotels, resorts, restaurants, events and convention centres. You could even think about setting up your own small business.

You will be able to use your knowledge to evaluate operational matters and to implement processes across a range of specialist areas including operations management and marketing services.

In addition, we can help you to prepare for job interviews in New Zealand and also offer assistance when you are preparing a resume or curriculum vitae for New Zealand employers. 

This programme of study generally includes lectures and seminars/tutorials. You will be expected to contribute at least 20 hours per week of your own time in self-directed study to allow for successful completion of the qualification. You will also complete a 200-hour internship. The internship is an educational model that integrates academic studies with relevant work experience. This gives you the chance to apply the knowledge you have acquired in a real-life, hands-on situation and will be attractive to your future employers!